Terms

 

As with everything in life, there are some rules.

 

ONLINE Terms & Conditions

 

Privacy Policy; We do not store credit card details nor do we share customer details with any 3rd parties.

 

What we do with your Data

 

We will only contact you from time to time with information relevant to Old Buckenham and this event.

 

We will take all reasonable steps to keep your details safe and we will not pass your details on to any other organisation. Your data is held only with GDPR compliant organisations, specifically TicketTailor or JotForm.

By using any form or buying tickets you consent to our use of your data.

 

Delivery Policy; All tickets and passes are issued electronically. We do not mail anything, save for VIP packs which are issued in the month before the show. Electronic tickets are emailed at the start of each month. Trade Stands will receive full details of arrival instructions in the month leading up to the show.

 

Refund/ Cancellation Policy. All ticket sales are final. If accepted by us, all trade and food stand bookings are final.

 

General Rules

 

1. All ticket sales are final.

2. The organisers reserve the right to alter or amend the information within the website and in advertising at any time, should circumstances require such a change.

3. Airfields are potentially dangerous places. There are a number of clearly marked fences and barriers on site beyond which the public are not permitted. Anyone found in a prohibited area will be immediately escorted from the premises.

4. Despite the organisers taking all possible precautions, you are present on site at your own risk.

5. The duplication of tickets is strictly prohibited. A number of safeguards are in place which check that tickets have not been duplicated. Each ticket has a unique identifying code. These are checked either during or after the event. Should duplicates be found the person who originally booked the ticket will be charged the full value of the duplicates, plus an administration charge.

6. Only food and drink purchased at the show may be consumed at the show.

7. The car parks are solely for the parking of cars. Patrols will periodically ensure that no-one is loitering in the car park, for everyone’s security.

8. We will not tolerate any rudeness or abuse towards staff, volunteers and especially the Air Cadets. The organisers will pursue all and every legal avenue against anyone who uses threatening behaviour.

9. Dogs are permitted, but must always be on leads and in the presence of the owners. Please ensure that the lead is up to the job.

10.Helium balloons, drones and any other object capable of flight must not be used under any circumstances. The airfield is protected under the terms of the Air Navigation Order in respect of any unauthorised flying object.

11.In the event that a classic car pass is detected to have been used by a vehicle which is not booked in, the organisers will charge the passengers of the vehicle at the full ticket rate for that day, plus an administrative fee.

12.All activities, aerial and ground displays are subject to change without notice.

13.All tickets, sales and otherwise are subject to weather conditions.

 

 

Camping Rules

 

All tents and caravans must be pitched as directed by the organisers. We only make available far fewer spaces than are actually available. There is plenty of room for everyone.

Should you discover a fire, sound the alarm and notify the Campsite Security or Show Security Team immediately.

It is highly recommended that each pitch carries a fire extinguisher and everyone knows how to operate such equipment.

No open fires are allowed in any area.

Barbeques are ONLY allowed if they are on an appropriate stand and not directly on the grass.

No cooking inside your tent.

No fireworks or chinese lanterns. Balloons and Drones are also strictly forbidden.

All grass will be cut short to prevent fire spread.

All vehicles driving in campsite area will observe a strict 5mph speed limit and 15mph on access roads.

Do not enter or cross any area marked out of bounds by fencing or hazard tape.

No holes, pits or drainage channels to be dug on the campsite.

The contents of chemical toilets must not be disposed of except by emptying at the disposal point provided.

A suitable receptacle, which must not be allowed to overflow, should be used for collection of wastewater and emptied at disposal point provided.

All waste paper and solid refuse must be removed from the site when leaving the site.

Current driving license holders ONLY to drive on the campsite.

Please show care and consideration for everyone on site and those visiting the event.

Radios, I-pods, cd players, flashing LED lights as on whip poles etc. must not inconvenience other people on the site. Music audible outside your pitch is not permitted after 10:00pm.

Generators must be adequately silenced and not cause annoyance to other people and must be shut down by 10.00pm

Children under the age of 16 are the responsibility of their parents or carers at all times

No drugs on site except for prescribed medication.

Wristbands must be worn at all times and will be subject to checks by Security Staff.

Carry your valuables with you. Any valuables left in accommodation or cars are left at your own risk.

No rollerblading or skateboarding on site.

No offroad quads, ATVs, motorbikes, mini-motorbikes or similar vehicles.

Ball games will not be allowed to interfere with other site users

Gazebo and any free standing Awnings to be kept within the pitch

The organisers reserve the right to refuse entry or ask to leave any camping wristband holder causing a repeated nuisance to others.

 

Trade Stand Rules

 

No Exhibitor shall directly or indirectly promote or advertise any concept or product, which is in conflict with the sponsoring party or parties.

 

The Organisers reserve the right to refuse the application of any Exhibitor for reasons of violations of said Conditions, Rules and Regulations or at their own election.

 

While participating in the Exhibition, the Exhibitor agrees to comply with all applicable Conditions Rules and Regulations of the Organiser. The Exhibitor agrees to indemnify the Organisers against any claim, action, or occurrence by any breach thereof.

 

The Exhibitor agrees to adhere to any other rules and regulations that may be issued from time to time by the Organisers.

 

 The Organisers retain the right and the Exhibitors agree that in the event of adverse weather conditions, or any other circumstances beyond control of the Organisers which prevent the holding of the Exhibition, it may be closed for such period considered advisable, and the Exhibitors shall have no right to claim rebates as a result of the closing of the Exhibition. The responsibility for any loss from fire, storm, theft, injury or damage to whatsoever extent or nature and from any cause whatsoever to the Exhibitors property or their attendance during the Exhibition must remain the responsibility of the Exhibitors.

 

The Organisers shall not be liable in respect of any claim for compensation or refund or for any other claim in regard to arising from, or connected with the Exhibition, or the holding, cancellation or curtailment thereof. If, in the opinion of the Organisers, by re-arrangement or postponement of the period of the Exhibition, or by the size and position of exhibit space, which the Organisers may modify as they deem necessary under the circumstances. In the event of a lack of demand for space, the Organisers reserve the right to cancel the Exhibition. Under these circumstances, when a final decision is made, all payments would be returned to companies who had applied for space.

 

The Organisers reserve the right to adjust stand bookings to suit the site plan layout, or alter the layout plan and position of stands, if in their opinion, it is desirable from the point of view of the Exhibition as a whole.

 

Exhibitors can begin the build up of the trade stands and exhibits from Friday and will need to clear the site by Monday. Specific timings are advised separately. All exhibitors must be on the site by 9.00am on Saturday and Sunday.  Upon arrival; siting officers will be on site to co-ordinate the siting of exhibits.  Under no circumstances will exhibitors be allowed to locate their exhibit without the expressed permission of a siting officer.  Set up times on the days of the event are as separately detailed. All exhibitor vehicles must vacate the exhibition area to the car park provided no later than 9.00am on the day  of the event. Vehicles will not be permitted to move around, or on and off the site between the hours of 8am and 6pm.  This is a health and safety policy and will be strictly enforced with no exceptions.

 

 Exhibitor car parking may be located at the Organisers discretion and will not be on site unless agreed in advance with the Organisers.  Parking will be in close proximity to your trade stand.

 

 Three admission passes, valid for both days of the event, will be supplied to Exhibitors for distribution to their personnel. These are for use by the named exhibitor and are non-transferable.  Exhibitors will not be admitted to the Exhibition without such passes.  The Organisers reserve the right to limit the number of passes issued to Exhibitors.  Extra passes, for larger trade spaces, will be issued at the organiser’s discretion. Please call the organisers for further discussion.  Exhibitors may purchase extra passes at a discounted rate.  Application and payment for extra passes should be included with the submission of the trade stand application form.

 

  Payment Terms – 100% of the total fees must be paid in full before access is granted to the site with the completed Space Application Form along with a copy of the Exhibitors Public Liability Insurance.

 

Exhibitors  must  not  break  down  exhibits  or  trade  stands  until  6.00pm  on  Sunday.    Exhibitors  must  have  removed their trade stands and exhibits no later than 5pm on Monday. The exhibitor shall have completed the construction and dressing out of their exhibit by the shows opening time of 10am on the show days.

 

Exhibits, trade stands may be left on–site overnight. This is done so at the Exhibitors risk. The Organisers take no responsibility for any damage, theft or loss of any exhibits, trade stands, vehicles or belongings. Exhibitors may camp in the area of the stand.

 

The Exhibitor is responsible for the cost and erection of equipment for the displaying of goods and for all support services including but not limited to cleaning, electricity, plumbing and drainage.  The exhibitor must supply electricity; the organisers are not liable for this.  All generators must be centre taped to earth and situated a safe distance from members of the public.  All electrical installations must comply with the general requirements of the Electricity at work regulations

1989 and BS 7909 (1998).  The exhibitor must provide full details of any marquees or temporary structures to be used with structural calculations where appropriate.

 

Any refuse created by the exhibit or Exhibitors is the Exhibitors responsibility and should be removed off site by the exhibitors at the close of the exhibition on each day.

 

A charge of £50 plus VAT will be levied if the exhibitor’s area is not left in the same state of cleanliness as found on arrival.  Photographic evidence will be available to confirm such charge.

 

All materials and equipment must comply with Fire Regulations and the Health & Safety at Work Act 1974 and all application codes and regulations. All materials used by the Exhibitor must be of a non-flammable nature.  All exhibits are subject to inspection by the relevant Health and Safety enforcing authority, and have jurisdiction over the exhibition facility and the Exhibitor agrees to comply with any judgement made by these authorities or the Organisers.

 

The entire risk and responsibility with regards to the exhibits and personal liabilities, including liability for accidents, due or alleged to be due to the handling and housing of such exhibits; the attendance on and management thereof; the conduct of the stands generally: and all consequential and other injury or loss arising from the aforementioned matters shall be borne by the Exhibitors. Each Exhibitor must hold public liability insurance for a minimum of STG £5,000,000. Certificates of insurance must be presented on or before arrival on site.  Please note that furniture and fittings on hire must be fully insured for loss or damage by the Exhibitor.

 

The Exhibitor agrees to confine all selling and promotional activity to the space allotted by this contract and not to distribute printed matter or materials of any nature within the Exhibition enclosure or at entrances to the exhibition Enclosure.

 

The right to offer fairground amusements is exclusively held by Philip Gray Amusments and no such type of stand is permissible.

 

 The Organisers accept no responsibility for breakdown or failure of any of the services provided for, or in connection with, the Exhibition.

 

 The Organisers reserve the right to cancel any applications, which they feel, do not meet the high standards of presentation to be achieved throughout the Exhibition. The Organisers have the right to request detailed plans or quality photos of the proposed exhibition stand, which must be produced upon request.

 

 The Organisers have the power to order any article out of the Exhibition or to close any stand of any Exhibitor who does not conform to the regulations of the Organisers.

 

 The Organisers reserve the right to refuse any person admission to the Exhibition at their discretion.

 

This agreement may be terminated by the Organisers at any time on the breach of any conditions by the Exhibitor, and thereupon all their rights hereunder shall cease and terminate, and any payments made by them on account hereof prior to said termination shall be retained by the Organisers as liquidation damages for such breach, and the Organisers may thereupon resell said space.

 

The Organisers reserve the sole and absolute right to alter, add to, or amend any of these Conditions, Rules and Regulations.  Any questions or differences in regard thereto or otherwise arising out of or connected with incidents relating to the show, whether or not provided for in these Conditions Rules and Regulations, shall be dealt with by the Organisers whose decision shall be final.  No alteration, addition, amendment of these Conditions Rules and Regulations shall release any Exhibitor from this Contract.

 

 The selling of any helium filled balloon or device is strictly prohibited.

 

 The operation of drones or remotely piloted vehicles is strictly prohibited.